Privacy Policy

Special note

The App (hereinafter referred to as "we") understands the importance of personal information to you, and will do our best to protect your personal information safe and reliable。We are committed to maintaining your trust in us by adhering to the following principles to protect your personal information: the principle of consistency of authority and responsibility, the principle of clear purpose, the principle of opt-in consent, the principle of minimum sufficient, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency。At the same time, we promise that we will take appropriate security measures to protect your personal information according to the industry's mature security standards。

Please read and understand this Privacy Policy carefully before using our products (or services).

1. Introduction to permissions and usage scenarios

In order to protect your right to know, we show the relevant operating system permissions that the product may apply for and use through the following content, and you can manage the relevant permissions according to your actual needs。

1. Permission name: CAMERA Permission

Permission function description: Allows the program to use the camera function。
Usage scenario and purpose: Scan device codes to obtain device information and take pictures of device faults

2. Permission name: READ_EXTERNAL_STORAGE Storage permission

Permission function description: Allows the program to read the stored data outside the program。
Usage Scenario and purpose: Browse the system album for uploading pictures。

2. How do we collect and use your Personal information

Personal information refers to all kinds of information recorded by electronic or other means that can identify a specific natural person or reflect the activities of a specific natural person alone or in combination with other information。We will only collect and use your personal information for the following purposes as described in this Policy:

(A) to provide you with online shopping services

1. Service Function 1: Register as a user

To complete the creation of an account, you need to provide the following information: your name, email address, created username and password。
During the registration process, if you provide the following additional information, it will help us to provide you with a better service and experience: mobile phone number, job title, company, education background。However, if you do not provide this information, it will not affect the basic functions of using the Service。
The above information you provide will continue to authorize us to use it during your use of the Service。When you close your account, we will disable the use and delete the above information。
The above information will be stored in the People's Republic of China。If cross-border transmission is required, we will obtain your authorized consent separately。

2, business function 2: equipment display, personalized recommendation, send promotional marketing information。

(b) Conducting internal data analysis and research, third-party SDK statistical services to improve our products or services

We collect data based on your interactions with us and the choices you make, including your privacy Settings and the products and features you use。The data we collect may include SDK/API/JS code versions, browsers, Internet service providers, IP addresses, platforms, time stamps, application identifiers, application versions, application distribution channels, unique device identifiers, iOS AD Identifiers (IDFA), Android Advertiser identifiers, network card (MAC) addresses, international mobile device identifiersSpecific code (IMEI), device model, terminal manufacturer, terminal device operating system version, session start/stop time, language location, time zone and network status (WiFi, etc.), hard disk, CPU and battery usage, etc。
When we use information for purposes other than those described in this Policy, we will seek your prior consent。
When we want to use the information collected for a specific purpose for other purposes, we will seek your prior consent。

How do we use cookies and similar technologies

(1) Cookies

To ensure the proper functioning of the website, we store small data files called cookies on your computer or mobile device。Cookies typically contain an identifier, a site name, and some numbers and characters。With the help of cookies, websites can store data such as your preferences or the items in your shopping basket。
We do not use cookies for any purpose other than those described in this Policy。You can manage or delete cookies according to your preferences。You can clear all cookies saved on your computer, and most web browsers have a feature to block cookies。However, if you do this, you will need to personally change the user Settings each time you visit our website。Need more information on how to change browser Settings。

(2) Website beacons and pixel tags

In addition to cookies, we also use other similar technologies such as website beacons and pixel tags on our website。For example, emails we send to you may contain click urls that link to content on our website。If you click on the link, we track the click to help us understand your product or service preferences and improve customer service。A website beacon is usually a transparent image embedded in a website or email。With the help of the pixel tags in the email, we can tell if the email has been opened。If you do not want your activity to be tracked in this way, you can unsubscribe from our mailing list at any time。

(3) Do Not Track (3) Do not track

Many web browsers have a Do Not Track feature that posts a Do Not Track request to a website。Currently, the major Internet standards organizations have not established policies on how websites should respond to such requests。But if your browser has Do Not Track enabled, then all of our sites will respect your choice。

How do we share, transfer and publicly disclose your personal information

(1) Sharing

We will not share your personal information with any other company, organization or individual, except in the following cases:

1. Sharing with express consent: After obtaining your express consent, we will share your personal information with other parties。
2. We may share your personal information in accordance with laws and regulations or mandatory requirements of competent government departments。
3. Sharing with Authorized Partners: Only for the purposes stated in this Privacy Policy, some of our services will be provided by authorized partners。We may share some of your personal information with our partners in order to provide better customer service and user experience。For example, companies we hire to provide third-party data statistics and analysis services may need to collect and access personal data for data statistics and analysis。In this case, these companies must comply with our data privacy and security requirements。We will only share your personal information for legal, legitimate, necessary, specific and explicit purposes, and will only share personal information necessary to provide services。

We will sign strict confidentiality agreements with the companies, organizations and individuals with whom we share personal information, requiring them to handle personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures。

(2) Transfer

We will not transfer your personal information to any company, organization or individual, except in the following cases:

1. Transfer with express consent: After obtaining your express consent, we will transfer your personal information to other parties;
2. In the case of merger, acquisition or bankruptcy liquidation, such as the transfer of personal information, we will require the new company or organization that holds your personal information to continue to be bound by this privacy policy, otherwise we will require the company or organization to seek authorization from you again。

(3) Public disclosure

We will only publicly disclose your personal information in the following circumstances:

1. After obtaining your explicit consent;
2. Disclosure based on law: We may publicly disclose your personal information in the case of laws, legal procedures, lawsuits or mandatory requirements of government authorities。

5. How do we protect your Personal information

(a) We have used industry-standard security measures to protect the personal information you provide from unauthorized access, public disclosure, use, modification, damage or loss。We will take all reasonably practicable measures to protect your personal information。For example, in your browser with "Services" Data exchanged between them (such as credit card information) is protected by SSL encryption;We also provide http secure browsing of our website;We will use encryption technology to ensure the confidentiality of data;We use trusted protection mechanisms to protect data from malicious attacks;We will deploy access control mechanisms,Ensure that only authorized personnel have access to personal information;And we conduct security and privacy training courses,Enhance employees' awareness of the importance of protecting personal information。
(b) We will take all reasonably practicable measures to ensure that no personal information is collected。We will only retain your personal information for as long as necessary to achieve the purposes described in this policy, unless we need to extend the retention period or are permitted by law。
(c) The Internet is not an absolutely secure environment, and E-mail, instant messaging, and communications with other our users are not encrypted, and we strongly recommend that you do not send personal information in this way。Please use a complex password to help us keep your account secure。
The Internet environment is not 100% secure and we will do our best to ensure or guarantee the security of any information you send to us。If I Our physical, technical, or management protection facilities are damaged, resulting in unauthorized access to information, public disclosure, alteration, or destruction, resulting in your legitimate rights and interests If so, we will bear the corresponding legal responsibility。
(5) In the event of an unfortunate personal information security incident, we will promptly inform you of the basic situation of the security incident in accordance with the requirements of laws and regulations The situation and possible impact, the disposal measures we have taken or will take, the recommendations that you can independently prevent and reduce the risk, the remedial measures for you, etc。We will timely inform you of the relevant information of the incident by email, letter, telephone, push notification, etc. When it is difficult to inform the personal information subject one by one, we will take a reasonable and effective way to release the announcement。

At the same time, we will also take the initiative to report the disposal of personal information security incidents in accordance with the requirements of regulatory authorities。

(6) When you log in, we will store your user information locally to facilitate your subsequent operation and use in the application。No other malicious use

6. Your Rights

In accordance with the relevant laws, regulations and standards of China, as well as the general practices of other countries and regions, we guarantee that you exercise the following rights to your personal credit:

(a) Access to your personal information

You have the right to access your personal information, except for exceptions provided by laws and regulations。If you want to exercise your data access rights, you can do so yourself in the following ways:
Account Information - If you wish to access or edit your profile information and payment information in your account, change your password, add security information or close your account, you can do so by contacting Customer Service。
Search information - You can contact customer Service to clear your search history, view and modify interests, and manage other data。

(2) Correction of your personal information

When you find that there is an error in the personal information we process about you, you have the right to ask us to make a correction。You can request correction by using the methods listed in "(a) Access to your Personal Information"。
If you are unable to correct this personal information via the above links, you can contact us at any time using our Web form。We will respond to your request for correction within 30 days。

(C) Delete your personal information

In the following cases, you can make a request to us to delete personal information:

1. If we process personal information in violation of laws and regulations;
2. If we collect and use your personal information without your consent;
3. If our processing of personal information violates the agreement with you;
4, if you no longer use our products or services, or you cancel the account;
5, if we no longer provide you with products or services。

If we decide to respond to your request for deletion, we will also notify the entities that have obtained your personal information from us to delete it in a timely manner, unless otherwise required by law or regulation, or if these entities have your independent authorization。
When you delete information from our services, we may not immediately delete the corresponding information from the backup system, but we will delete it when the backup is updated。

(D) Change the scope of your consent

Each business function requires some basic personal information to be completed (see "Part 1" of this policy)。For the collection and use of additional collected personal information, you can give or withdraw your consent at any time。

(5) The personal information subject cancels the account

After the cancellation of the account, we will stop providing you with products or services, and delete your personal information according to your request, unless otherwise provided for by laws and regulations。

(6) The personal information subject obtains a copy of personal information

Where technically feasible, such as data interface matching, we may also transfer a copy of your personal information directly to a third party designated by you upon your request。

(7) Constraint information system automatic decision-making

In some business functions, we may make decisions based solely on non-human automatic decision mechanisms, including information systems, algorithms, etc。If these decisions significantly affect your legitimate rights and interests, you have the right to ask us for an explanation and we will provide appropriate remedies。

(8) Responding to your above requests

For security purposes, you may need to provide a written request or otherwise prove your identity。We may ask you to verify your identity before processing your request。
For your reasonable request, we do not charge fees in principle, but for repeated requests that exceed reasonable limits, we will charge a certain amount according to the situation Cost expense。Give legal rights to others where there is unwarranted duplication that requires excessive technical means (for example, the need to develop new systems or fundamentally change existing practices) We may refuse requests that are beneficial, risky or highly impractical (for example, involving information stored on backup tapes)。
In the following circumstances, according to the requirements of laws and regulations, we will not be able to respond to your request:

1. Related to national security and national defense security;
(2) Related to public safety, public health and major public interests;
(3) Related to criminal investigation, prosecution and trial;
4. There is sufficient evidence that you have subjective malice or abuse of rights;
(5) Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals and organizations。

7. How do we handle children's personal information

Our products, websites and services are primarily aimed at adults。Children may not create their own user accounts without the consent of a parent or guardian。
In the case of the collection of children's personal information with the consent of parents, we will only be permitted by law, parents or guardians express consent or protection The use or public disclosure of this information is necessary for children。
Although local laws and customs define children differently, we consider anyone under the age of 14 to be a child。
If we discover that we have collected personal information from children without prior verifiable parental consent, we will seek to delete the data as quickly as possible。

How is your personal information transferred around the world

In principle, the personal information we collect and generate in the People's Republic of China will be stored in the People's Republic of China。
Since we provide products or services through resources and servers located all over the world, this means that, after obtaining your authorized consent, your personal letter Information may be transferred to, or accessed from, foreign jurisdictions in the country in which you use the products or services。
Such jurisdictions may have different or even non-existent data protection laws。In such cases, we will secure your personal information Adequate and equal protection within the People's Republic of China。For example, we may ask for your consent to the cross-border transfer of personal information, or in the cross-border transfer of data Implement security measures such as data de-identification。

9. How to update this Privacy Policy

We may adjust or change this Privacy Policy from time to time, and any updates to this Privacy Policy will be posted in a manner indicating when they were updated On our website, unless otherwise required by laws, regulations or regulatory regulations, the adjusted or changed content will take effect 7 days after the notice or publication。If you continue to use any of our services or visit our related websites after the adjustment or change of the Privacy Policy, we believe that you have fully read, understood and accepted the revised Privacy policy and are bound by it。

10. Developer name and application name

Developer Name:
Application Name:
Android: Yenergy
IOS: Yenergy